Privacy policy

Privacy Policy

Privacy Policy of Bioactive Avenue's Shopify Store

Last updated: March 13th, 2024

Introduction

Welcome to the Bioactive Avenue Privacy Policy. At Bioactive Avenue, we take the protection of your personal data very seriously. This privacy policy explains how we collect, use, share, and protect your personal information when you use our website www.bioactiveavenue.ca and associated services.

Collection of Personal Data

We may collect the following types of personal data when you use our Site:

  • Identification Information: This may include your name, email address, phone number, and other similar identification information when you create an account on our Site, make a purchase, or communicate with our customer service.

  • Payment Information: When you make a purchase on our Site, we may collect payment information such as your credit card number, billing address, and other payment details necessary to process your order.

  • Browsing Information: We collect information about how you interact with our Site, including the pages you visit, the products you view, and other browsing information.

  • Shipping Data: If you place an order, we will collect information about the shipping address and shipping details to deliver the products you have purchased.

Use of Your Personal Data

We use your personal data for the following purposes:

  • Service Provision: We use your information to provide you with our products and services, process your orders, and respond to your requests.
  • Communication: We may use your information to send you information about your account, order confirmations, product updates, and marketing information.
  • Experience Personalization: We use browsing information to personalize your experience on our Site and present you with products that match your preferences.
  • Security: We use your data to protect our Site, prevent fraud, and ensure the security of our customers.

Sharing Your Personal Data

We do not share your personal data with third parties except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in managing our Site, processing payments, delivering products, etc. These third parties are required to respect the confidentiality of your data.
  • Legal Compliance: We may disclose your personal data if we are required to do so by law or if we believe in good faith that disclosure is necessary to protect our legal rights, your safety, or the safety of others.

Retention of Your Personal Data

We retain your personal data for as long as necessary for the purposes for which it was collected, or as required by law.

  • If you have purchased a product or added a product to your shopping cart: We retain your data for a period of 5 years.
  • If you are subscribed to a newsletter: We retain your data (name and email) until the end of the service or until you unsubscribe from the newsletter.

Your Privacy Rights

You have certain privacy rights, including the right to access your personal data, correct it, delete it, or object to its use for marketing purposes. To exercise these rights, please contact us at info@bioactiveavenue.com.

Security of Your Personal Data

We implement appropriate security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

Changes to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our data collection and usage practices. The date of the last update will be indicated at the top of this policy.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at info@bioactiveavenue.com.

Effective Date

This privacy policy became effective on March 13th, 2024.

NB.

Consentmo GDPR | Shopify Consent Management Application

This website uses Consentmo GDPR to collect and record consent based on browser and device. For this feature, your IP address is anonymized and stored in our database. This service does not process any personally identifiable information and does not share any data with the service provider. For more information, please refer to the Consentmo GDPR Privacy Statement.